Terms of Use

Terms & Conditions

Fruitcake Media Website

1.1 By using a Fruitcake Media website, you are publishing information about your business or organisation on the internet. The website presents your data in a customised style and allows you to keep it up-to-date through Fruitcake Media's CentrePointCMS, our content management system.

1.2 Your website can include various content such as text, images, and videos, and it can consist of a few pages or multiple pages.

1.3 The Fruitcake Media CentrePointCMS enables easy content updates. However, please note that the CMS remains the property of Fruitcake Media, and access to it is provided to you as part of your agreement.

1.4 Your website is stored on a server. While we strive to ensure reliable access to your website at all times, occasional interruptions in service may occur due to factors beyond Fruitcake Media's control. We do not accept liability for any losses incurred due to the unavailability of your website.

1.5 Fruitcake Media performs daily backups of your website, but we do not guarantee the security of your data. We strongly recommend that you maintain your own backups. Fruitcake Media is not liable for any losses resulting from data loss.

1.6 We offer an optimisation service to enhance your website's ranking on search engines like Google. However, search engine rankings depend on various factors, including competition in your industry. Hence, we cannot guarantee specific rankings on any search engine.

1.7 Fruitcake Media websites are designed to work on mainstream internet browsers, including smartphones and tablets (such as iPads). Our software is compatible with Internet Explorer 8+, Mozilla Firefox 3+, Mac Safari 2+, and Google Chrome.

1.8 The software provided by Fruitcake Media remains our property but is leased to you for your use. We retain access to the software and any data it stores for maintenance, development, and troubleshooting purposes. Fruitcake Media is not responsible for the collection, storage, or use of any data gathered by customers. If you have any enquiries about the integrity or security of your data, please contact the relevant customer, not Fruitcake Media.

Ordering a Fruitcake Media Product

2.1 Fruitcake Media will discuss your requirements and provide a quotation, which will remain valid for two months.

2.2 The quotation will include a monthly charge for the design and operation of your website, covering server hosting, email addresses (if required), domain name (if required), and access to Fruitcake Media CentrePointCMS (if required).

Building Your Website and Payments

3.1 To initiate the construction of your new website, you must pay the first month's fee as quoted by the Fruitcake representative.

3.2 Subsequently, you will be billed on a monthly basis, with the payment due on the same date each month.

3.3 Upon receipt of payment, we will commence the background work and website construction while you complete the Content Form.

3.4 After receiving the content form, you will receive the first draft of your website within 10 working days. We will work with you to address any necessary changes and then make the site live.

Updates

4.1 Fruitcake Media offers assistance with minor updates, but we encourage you to use the CentrePointCMS to make changes directly to your website. We provide full training on the CentrePointCMS, and our team is available to support you throughout the contract period.

Subscription and Payments

5.1 By using our services, you agree to a minimum subscription period of 12 months, starting from the date of payment of the initial invoice.

5.2 Payments will be automatically deducted from the same card used for the initial payment on a monthly basis, unless otherwise specified.

5.3 If you wish to change the payment card, you must contact Fruitcake Media to provide updated payment information.

Cancellation Policy

6.1 After the initial 12-month period, you may cancel your subscription by providing written notice of cancellation to Fruitcake Media.

6.2 The cancellation notice must be submitted at least 30 days prior to the desired cancellation date. You are responsible for paying the subscription fees for the 30-day notice period.

Failed Payment

7.1 In the event of a failed payment, you will be notified by Fruitcake Media.

7.2 You have 29 days from the date of the failed payment to settle the outstanding amount.

7.3 Fruitcake Media reserves the right to automatically suspend your website when an account has an outstanding invoice. During the suspension, a message indicating the website's suspended status will be displayed.

Outstanding Amount and Contracted Period

8.1 If the outstanding amount remains unpaid after 29 days of the failed payment, Fruitcake Media reserves the right to bill the full amount for the remaining contracted period in a single payment.

8.2 You are responsible for paying the full amount owed for the remaining months of the contract.

Collection Agencies

9.1 If any outstanding amount remains unpaid, Fruitcake Media reserves the right to engage collection agencies to recover the outstanding debts.

9.2 You will be responsible for any additional costs incurred by Fruitcake Media in the collection process, including but not limited to collection agency fees, legal fees, and court costs.

Copyright

By using our services, you declare and affirm that you possess all necessary copyright permissions, licences, and rights for all content submitted to Fruitcake Media through any means, both past, present, and future. You acknowledge that you are solely responsible for ensuring that the submitted content does not violate any copyright laws or infringe upon the intellectual property rights of third parties. You agree to indemnify and hold harmless Fruitcake Media, its employees, agents, and affiliates against any claims, damages, or legal actions arising from the use of the submitted content. By accepting these terms and conditions, you confirm that you have read and understood all the terms and conditions stated herein and that you are authorised to enter into this agreement on behalf of yourself or the entity you represent.